What data do you have right now? Is there any data you’re losing on a daily basis?
Intuitive call direction software automatically matches contact centre agents to specific customer profiles to produce the most favorible conversation outcomes.
DATA ENHANCED CONTACTS
Pairing customer data with contact desk agent profiles means an instant familiarity and resonance in the conversation.
Reduced coaching and management overheads.
Seamless integration into the automated predictive dialer run call centre operations.
Make sure that your team agrees on two or three areas in which returns are easy to measure. Returns could take the form of increased customer satisfaction, efficiency or sales.
Our widely skilled team of data scientists and programmers each have at least four years of industry experience with big data, predictive analytics and predictive modelling. Our vast statistical background and data science experience has enabled us to develop robust models that continue to learn through data interaction. This enables us to offer a range of data analytics solutions for your company. E.g. our tools and expertise can easily determine which customers are likely to be the most valuable. We also have intelligent software that automatically implements solutions and access to powerful open source libraries.
Your Business & Deep Learning
The big data revolution is taking the world by storm and some studies have shown that when a company’s operations are informed by data analytics, profits rise by 5%-10%.
Leveraging predictive data analytics is no longer a competitive advantage but rather a competitive necessity. Fortunately, there is an abundance of new data architectures, powerful software applications and algorithms to mine through hordes of unstructured data in search of cause-and-effect relationships.
DeepLearning is passionate about making this transition easy for your business.
What is Deep Learning?
Deep learning is part of a broader family of machine learning methods based on learning representations of data. Some elements of Deep Learning are based on interpretation of information processing and communication patterns. Designing processes to replace labor intensive features with efficient algorithms that run unsupervised or semi-supervised.
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